Effective date starts at: October 12, 2015.


RasGuard app instantly shares your current location to your customized contact list. This location is intended as a Panic Location. Your Panic Location will only be shared with your contacts who also have the RasGuard app on their device as well.

This Privacy Policy will describe how and when RasGuard collects, uses and shares your information when you use our services. When using any of our services, you consent to the collection, transfer, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of which country you reside in or supply information from, you authorize RasGuard to use your information in the Republic of Indonesia and any other country where RasGuard operates.

You Privacy is Very Important

RasGuard’s focus will be the confidentiality of your personal information that you provided us. From the very beginning we have been working hard to build a robust and comprehensive privacy controls into RasGuard Services that allow users to control over the information they share. This information may include, but not limited to, Panic Location, username, email address, birth date information, password, photos, UDID and mobile phone number.

We will limit the collection and usage of your personal information and we will not share and disclose it to any third party without your permission. However RasGuard reserves the right to anonymously track and report a user’s activities inside this app and under no circumstances will the developer of this app be held responsible for any occurrences resulting from the use of the data or its interpretation or its use contrary to this app’s Privacy Policy and Terms of use.

Information Sharing & Disclosure

RasGuard will not disclose any of your personal information except in the limited circumstances that may be described here or on a later Privacy Policy update. We only share or disclose your information with your agreement and consent.

When using RasGuard Services for the first time you may be asked to register with the following information:

  1. First Name & Last Name
  2. Email for ID Sign In
  3. Birth Date (extensive protection for the childreen)
  4. A password for RasGuard Services
  5. Unique Device Identification Number
  6. Mobile Phone Number
  7. Geolocation Data (GPS, Wi-fi)

Once you are using RasGuard Services, we may obtain, maintain and store certain identification or access log data from you mobile devices such as: OS Type, IP Address, Unique Device Identification Number and Mobile Phone Number. This information is deemed necessary as part of our continuous efforts to provide and optimize RasGuard Services for you. This information will also be utilized to detect, deter and prevent any unauthorized or fraudulent use of abuse of RasGuard Services.

Each time the Panic button is pushed, a picture will be taken. Please note that this picture taken will not be stored in your device, instead the picture will be saved in our server and will not be shared with other users.

Whenever there is no internet connection available, SMS will be used to send the alert notification. Please note that the SMS is directly from user device to panic circle device via mobile messaging default. Therefore it is not going through nor stored in our/RasGuard server.

About Panic Circle

A Panic Circle is one or more trusted contacts you choose from your device contact list to receive a panic notification, Panic Circle could consist of, but is not limited to, user's spouse, parents, brothers/sisters, related/close family members, colleagues, close friends, neighbours, and/or others.

With your permission and consent we will collect contact information from the contact list in your phonebook device only to verify which of your contacts that has already installed RasGuard app. We will then show the name(s) of your recommended Panic Circle.

You may have full control over who will you choose to be in your Panic Circle. You may request to have others in your contact list to approve your request via RasGuard app or by Email. Reciprocally you may be asked by others in your contact list to approve via RasGuard app or by Email.

You have full control should you choose to reject or delete one or more person from your Panic Circle at any given time.

Your panic history will be kept for a period of one month in your mobile device. Soon after this given period your panic history will be permanently deleted from your mobile device as well as from RasGuard servers.

User's Location Data

One of RasGuard main services functions as a Panic Button which relies heavily on knowing the user’s location. Whenever and wherever RasGuard users activate, utilize and interact with RasGuard Services on a mobile device, we will harness and use the location information (GPS coordinates) from your mobile device. We are using various technologies to determine user's exact location such as location services of the applicable operating system and/or internet browser and/or from sensor data from your device, provided by nearby cell towers or Wi-Fi access points.

Please note that RasGuard includes features that require persistent use of real-time location updates while the app is in the background. Continued use of GPS running in the background can dramatically decrease battery life.

Our Strict & Safe Policy Towards Children

RasGuard Services are not intended to be utilized by any person under the age of 13 years old. In accordance to this action, then we do not knowingly collect personal information from children, for we fully understand the necessity to protect children's online privacy.

Should you believe that a person under 13 years old has installed and utilized RasGuard Services, please let us know via the Feedback menu form in the app. You can also contact us via email or post here:

Attn.: Privacy Policy Team
Office 8 Building, Level 18A
Jl. Jenderal Sudirman Kav. 52-53
Jakarta Selatan 12190

Reviewing Your Information

Rasguard keeps your personal information for as long as you maintain an account or it is reasonably necessary. If you wish to review your information or delete your account please contact us at

Privacy Policy Changes

All information in this RasGuard Privacy Policy is subject to change. We will inform you of any changes to this policy by posting an announcement. If we make a material change to the policy we will notify you by email and seek your consent before the change becomes effective.

If you have any questions, comments, concerns and/or feedbacks regarding this Privacy Policy or practices, please let us know by using the Feedback menu form in the app. You can also contact us via email or post here:

Attn.: Privacy Policy Team
Office 8 Building, Level 18A
Jl. Jenderal Sudirman Kav. 52-53
Jakarta Selatan 12190

PRIVO-Cert™ Safe Harbor Certification Program

RASGUARD is a Member of the PRIVO’s PRIVO-Cert™ Safe Harbor Certification Program (“the Program”). As a participating member in the Program, RASGUARD adheres to the strict information collection, use and disclosure requirements set forth by the Program. PRIVO is an independent, third-party organization committed to safeguarding children's personal information collected online. PRIVO aims to help parents and their children exercise control over personal information while exploring the Internet. The PRIVO certification seal posted on this page indicates that RASGUARD has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us at or If you have further concerns after you have contacted us, you can contact PRIVO directly at

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